What are the characteristics of services | Class 11 Business Studies Chapter Business Services, Business Services NCERT Solutions

Question:

What are the characteristics of services?

Answer:

Services have the following features:

Intangibility: They cannot be touched or stored.
Inseparability: They are produced and consumed simultaneously.
Perishability: They cannot be stored for future use.
Inconsistency: Services vary in quality based on the provider and situation.
Involvement: Customers must participate in the service delivery process.

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Study Tips for Answering NCERT Questions:

NCERT questions are designed to test your understanding of the concepts and theories discussed in the chapter. Here are some tips to help you answer NCERT questions effectively:

Read the question carefully and focus on the core concept being asked.
Reference examples and data from the chapter when answering questions about Business Services.
Review previous year question papers to get an idea of how such questions may be framed in exams.
Practice answering questions within the time limit to improve your speed and accuracy.
Discuss your answers with your teachers or peers to get feedback and improve your understanding.

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Welcome to the NCERT Solutions for Class 11 Business Studies - Chapter . This page offers a step-by-step solution to the specific question from Extra Questions, Question 5: What are the characteristics of services?....

What are the characteristics of services | Class 11 Business Studies Chapter Business Services, Business Services NCERT Solutions

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