SELECT * FROM question_mgmt as q WHERE id=5358 AND status=1 SELECT id,question_no,question,chapter FROM question_mgmt as q WHERE courseId=3 AND subId=20 AND chapterId=601 and ex_no='3' AND status=1 ORDER BY CAST(question_no AS UNSIGNED) CBSE Free NCERT Solution of 12th business-studies Consumer Protection explain the role of consumer organisations and ngo

Question:

Explain the role of consumer organisations and NGOs in protecting and promoting consumer’s interest.

Answer:

Consumer organisations and NGOs perform several functions for the protection and promotion of interest of consumers. These include:

  • Creating awareness about consumer rights by organising training programmes, seminars and workshops.
  • Imparting knowledge about consumer problems, legal reporting and reliefs available by publishing periodicals and publications.
  • Carrying out comparative testing of consumer products in accredited laboratories and publishing the results for the general benefits.
  • Encourage consumers to take action against any unfair or unscrupulous activity of the seller.
  • Providing consumers legal assistance by providing aid, advice, etc to seek legal remedy.
  • Filing complaints in appropriate courts on behalf of consumers.
  • Taking initiative for filing case in the interest of general public.


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